"Good service leads to multiple sales. If you take good care of your customers, they will open doors you could never open by yourself."
– Jim Rohn

Each selling is different, and each customer is different as well. The complexity of today’s selling environment necessitates unconventional expertise to successfully make a sale happen. There is no “one magical sentence” that the buyer finds impossible to resist. Selling has long been perceived as an art, but nowadays it has proved to be a science as well.

The Sales School aims at developing the essential skills required to build competent salespersons. It encompasses a wide range of creative programs among which are: Key Account Management, Managing the Sales Team, Consultative Selling Skills, and Professional Telesales.

IMI aims at effectively transferring the lesson learned in the training session to the field where actual sales are made. The programs will be interactive in nature, relying heavily on exercises and role-plays to practice skills learned, as well as sharing real-life situations and authentic case-studies. It draws upon sound sales practices that relate directly to the concept of service quality and is designed to tie in with the participants’ efforts in this area.

The programs are offered on a public course basis with a pre-set schedule as well as on an in-house basis where programs are tailored & customized to the clients’ specific needs.

At the end of the training sessions, participants will return to their workplaces with ready-to-use selling skills and techniques to improve their performance.