Motivate them, train them, care about them, and make winners out of them
If
we treat our employees correctly, they will treat the customers right. And if the
customers are treated right, they come back.
- J.W. Marriot, Jr. ,Chairman Marriot
Corporation
The human
capital is the most important resource an organization has. In order to pursue a goal, an
organization needs to align its resources to implement its plan as efficiently as
possible. And during the process, the organization influences the performance of its
employees through several measures according to their HR systems. Consequently, it is
crucial that employers realize and acknowledge that how they treat their employees
matters. Employers who make an investment in their labor force don't squander that
investment. Effective HR systems yield positive results since employees become more
committed, feel a sense of belonging, and will ultimately work together in harmony
resulting in higher productivity, improved customer satisfaction and healthier bottom
lines.
Acknowledging
the importance of effective HR practices, IMI has developed the Human Resource School that
covers various topics among which are: performance and appraisal management, succession
planning & career development
and much more.
IMIs
philosophy is to transfer the lesson learned in the classroom to the field where human
resource functions are done. This is achieved through conducting interactive programs that
depend extensively on hands-on experience. Moreover, the training sessions ensure maximum
participation of the delegates through engaging them in role-plays, authentic case-studies
as well as real-life situations that are very relevant to their field of work.
The programs are offered on a public course basis with a pre-set
schedule as well as on an in-house basis where programs are tailored & customized to
the clients specific needs.
Upon
completion of their training, the delegates will be able to apply what they learned to
their respective functions, and hence result in enhanced performance and even better
outcomes. |